Job description:

Roles and Responsibilities:

• Pleasing personality and excellent communication.
• Adherence to DILO and updating it on the platform regularly.
• Tour of EC to all visitors, ensuring the concept is delivered well.
• Raise a request/ allocate designer to all visitors.
• Follow the criteria and script defined for qualification of the lead to proceed for designer interaction ensuring that the EC is presentable and well-maintained at all times.
• Running and monitoring processes for liquidation.
• Data Management: Running and monitoring processes for Data Collection on footfalls/walk-ins.
• Customer feedback capturing and communication.
• EC Sample Management: Running and monitoring processes.
• Ensure Swatch library is maintained.
• Events and activations, driving marketing initiatives.
• EC Process maintenance- Follow SOP on EC related processes with the stylist.
• Ensure adherence to relevant SOPs – Checklist as per Stylist to be managed and maintained.
• Managing visual merchandise of store and ensure looks are refreshed periodically.
• Adhere to VM guidelines circulated.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.
• Participating in the various promotional activities in order to increase the footfall of the customers in Experience Centres.

Other Details:

• Timings: 11:00 AM to 8:00 PM
• Working Days: 6 days a week (Saturday and Sunday are mandatory working days; Monday will be the weekly off)

Interview Details:

• 2 Rounds of Interview