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Hiring for Customer Support Executive (2.52 LPA)
Job Role: Customer Support Executive
Location: Bangalore
Area: Koramangala
Industry: Business Outsourcing
Salary: 2.52 LPA
Duration: Full time
Qualification: Any Degree
Gender Requirement: Male and Female
Year of Pass out: 2021, 2022, 2023 & 2024
About Company:
Our firm is a revolution in the arena of Business/ Knowledge Process Outsourcing. We offer host of services includes Contact center, Back-office operations, Customer service & transaction processing, Consulting Governance Risk, Compliance (GRC) and Standards – Managed IT Services (IT Network, Server & Security management, IT Helpdesk, Cloud) and ISO 9001:2015 (QMS), ISO IEC 27001:2013 (ISMS) & ISO 22301:2012 (BCMS)
Responsibilities:
- Handle inbound service calls from customers on life insurance policies
- Understand customer needs and provide tailored solutions
- Process policy renewals and changes as per CRM guidelines
- Document customer interactions and ensure follow-ups
- Escalate complex queries to appropriate channels
Skills:
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills.
- Ability to work well in a team environment and independently.
- Monday to Saturday (9 AM to 6 PM) with fixed Sunday off
I have read the complete job description and reviewed the roles, responsibilities, and other terms mentioned. By checking this box, I declare that I agree with all the terms and that my profile matches the required skills. I also express my 100% willingness to apply for this job and commit to attending the interview without fail if my resume is shortlisted by the company.
Fill this form – ETOE-JD-1272
